Articles & insights

If you run a small business, you've probably had this exact thought: AI could clearly help here, but I can't just hand my customer records, financials, or.

Archit Jain

There's a familiar itch every time Google ships a new model.

Archit Jain

Your inbox is lying to you. Every new lead looks the same: a name, an email, maybe a company and a vague note. Your CRM parks them in the default stage.

Archit Jain

On May 13, 2026, Anthropic launched Claude for small business: a toggle inside Claude Cowork that connects Claude to the apps owners already run.

Archit Jain

If you run a small business, your accounts payable system is probably a handful of Gmail labels and heroic memory work. Vendors email PDFs to a shared inbox.

Archit Jain

On May 19, 2026, Google launched Managed Agents in the Gemini API in preview.

Archit Jain

You hang up after a strong sales call. The buyer said some version of "Yes, send it over." Momentum is real. Three days later the proposal is still in draft.

Archit Jain

Anthropic shipped Claude Opus 4.8 on May 28, 2026.

Archit Jain

Meta keeps pushing advertisers toward conversations instead of landing pages.

Archit Jain

If you run a product-led brand on Instagram, your DMs are probably your quietest sales channel and your loudest ops headache at the same time.

Archit Jain

Your customer DMs you on Instagram about sizing, follows up on WhatsApp about shipping, then pings your Facebook Page when the box is late.

Archit Jain

For a few months, "ChatGPT on WhatsApp" felt like the obvious move. Vendors pitched a branded number where customers could ask anything.

Archit Jain